FAQ
Check the questions that have already been answered and, if you don't find yours, send it through the form at the bottom of the page and we will answer you.
Benifallet Caves
Does your question have to do with the Caves? With your reservation? Do you have any doubts about which schedule to choose if you take the tourist pack?
Llagut Benifallet
Is your question related to the Llagut? Do you have any problem with the online booking? With the tourist pack?
Others
Is your question related to a hiking trail or archaeological sites? Do you want to ask about local services?
BENIFALLET CAVES
To guarantee access to Les Coves, we recommend booking tickets in advance of the day of the visit.
You can make your reservation through this web page
A group of 20 people or more is considered a group.
Whatever the number of people is, from 20 or more, you must make your reservation by contacting the Tourist Office directly as well as in the case of being a Travel Agency.
Visits to the Coves Meravelles are always guided and last approximately 45 minutes.
Please arrive to collect your tickets at least 15 minutes before the start of the visit.
Visits always start on time. The maximum waiting time is 5 minutes.
There are actually six subway caves, which are: Sima del Sifó, Sima del Cataclisme, Cova de la Aumidiella Grande or Xafa-rroques, Cova Marigot, Cova del Dos and Cova Meravelles.
Cova Meravelles and Cova del Dos are the two caves open to the public.
The first with a total length of 510 m.
and about 9.82 m.
of unevenness.
The second has 235m of which 25m are visited.
Pets are not allowed in the caves for security reasons.
No specific footwear is required, although comfortable clothing and footwear is recommended.
The visit is done standing and at a leisurely pace according to the guide’s indications.
It should be noted that the temperature inside the caves is always between 15-18 degrees Celsius.
No, there is no minimum age, although there are different rates depending on the age range; proof of age must always be provided with the relevant ID card.
It should be noted that the floor of the caves does not allow access by stroller or wheelchair and that at no time during the tour, you will find a place to sit down.
In any case, the cave doors are never closed during a visit.
Yes, inside the Cuevas Maravillas water is not a problem and, therefore, in case of rain, the visit is not interfered.
Only in case of thunderstorms, the Cova del Dos will be closed.
In any case, talk to the staff of the caves so that they can inform you.
Llagut Benifallet
To guarantee access to the Llagut, we recommend booking tickets in advance of the day of the visit.
The llagut has a limited capacity of 47 people and requires a minimum of 5 people.
You can make your reservation through this website.
A group of 20 people or more is considered a group.
Whether you are a group of more than 20 people or a travel agency, you must make your reservation by contacting the Tourist Office directly.
The walks with the Llagut de Benifallet are always guided with a duration of approximately one hour.
It is requested to pick up the tickets at least 15 minutes before departure.
Visits always start on time. The maximum waiting time is 5 minutes.
The Llagut rides are linked to the weather circumstances that may occur.
In case of cancellation for this reason, the amount will be refunded.
If the purchase has been physical, you must go to the same place where you bought it, otherwise, you must provide the data where you bought it and in a period of 30 days, we will make the refund.
Pets are not allowed in the Llagut for security reasons.
No specific footwear is required, although comfortable clothing and footwear is recommended.
In addition, depending on the time of the year, it is recommended to wear a jacket for possible wind or wind and sun protection.
No, there is none, although for girls and boys under 14 years of age, it is MANDATORY to wear the vest that will be provided just before going up and that, at the end of the tour, you will have to return in the same conditions that have been provided.
Other questions
Yes. In Benifallet there is a BBVA ATM (not an office) and it is located in C/.
García Lorca, next to the Plaza.
You will find it on the Passeig del Riu, right next to the Parc de les Moreres.
Yes, depending on where you come from you have two options:
- In the same municipality of Benifallet, on the C12 towards Tortosa, is the Tamoil Service Station.
- In the direction of Móra d’Ebre, on the C-230 in the neighboring municipality of Rasquera, you will find the Repsol Service Station.
On Thursday mornings the weekly market is located on Paseo de les Dones Meravelles, between 9 am and 1 pm, more or less.
In Benifallet we have two public information systems:
- Through loudspeakers located throughout the municipality..
The bailiff announces information of interest to citizens several times a day and throughout the week. - Through the Ebando application that you can download from the Google Play store.
Looking for #Benifallet you can check all the announcements that have been made from the City Council, entities or associations and that are aimed at citizens as well as consult the planned agenda. It would be the formula that we would recommend if you are on vacation.
Benifallet has cell phone coverage throughout the village and much of the municipality, but not everywhere.
You can ask the owners of your tourist accommodation to be sure.
On the other hand, in the Passeig del Riu area, in the area of the Llagut Benifallet pier, there is free wifi connection.
And if what you need is to connect through a computer or print a document, you can do it at the Santiago Rusiñol Library or at the Benifallet Town Hall Offices.
In Benifallet there is a pharmacy, a grocery store, a bread oven and a butcher’s shop that will allow you to stock up for your getaway.
You have to be mindful of their schedule, though. Friday afternoons close at 8 o’clock.
Saturday mornings everything is open, even the pharmacy, but not in the afternoons.
Keep this in mind!
No, there are none.
In Benifallet, garbage collection is managed on a “door-to-door” basis.
In case you are staying in a rural house, you can find directions there.
If this is not your case, you can deposit the garbage in the container that you will find located at the South Roundabout, towards Coves Meravelles.
No, in Benifallet we do not have a municipal police service, therefore, in case of any mishap or incident, you should contact the Mossos d’Esquadra.
The municipal fords are managed with the Mossos d’Esquadra who are the ones who come in case of non-compliance or incident.
Yes, in the same building of the City Hall, at the Plaza Farnós y Vizcarroyou will find one.
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